Publications The Complaints Commission produces a number of documents and brochures that educate the public about the Commission’s work. Complaints Commission Act The Complaints Commission Act was enacted in 2012 and came into force in 2013. The Commission is guided by the provisions of this Act. Commission Annual Reports The Annual reports provide a synopsis of the work of the Commission throughout the period under review. Informational Brochures Our brochures are designed to provide you with useful information, in an easily digestible format. Please have a look at some key aspects of the Commission.